Shangri-La Surabaya

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Fast facts

Check in from:
14:00
Check out before:
12:00
Breakfast
Breakfast available
Pets
Pets not allowed
Children
Children are welcome at this hotel

Amenities

WiFi
Parking
Air conditioning
Airport Shuttle
Pool
Fitness Center

More about Shangri-La Surabaya

Shangri-La Surabaya

Located in the vibrant heart of Surabaya, Shangri-La Surabaya offers an exquisite blend of luxury, comfort, and impeccable service. It is just 5 minutes away from shopping destinations, such as Ciputra World Mall, about 35 minutes to Juanda International Airport, 20 minutes to the central business district, and 30 minutes to tourist attractions Kota Lama and Tunjungan Street. This elegant hotel is perfectly suited for discerning business travelers and families seeking a relaxing retreat in Indonesia’s second-largest city. The hotel boasts 365 beautifully appointed rooms and suites, each thoughtfully designed with a harmonious mix of contemporary style and traditional Indonesian touches. Guests can unwind in spacious accommodations featuring plush bedding, large flat-screen LCD televisions, complimentary high-speed Wi-Fi, and luxurious bathrooms equipped with deep soaking tubs, rain showers, soft bathrobes, and premium toiletries. Many rooms offer stunning views of the panoramic city view or the hotel’s lush tropical gardens and swimming pool. For those seeking relaxation and rejuvenation, the award-winning CHI, The Spa at Shangri-La Surabaya provides a sanctuary of tranquility. Indulge in a wide range of treatments, including soothing massages, revitalizing body scrubs, and holistic therapies designed to refresh both body and mind. The spa also features a sauna, steam room, and Jacuzzi, creating the perfect environment for total relaxation. Active guests can enjoy the hotel’s extensive recreational facilities, including a large outdoor resort-style swimming pool complete with a fun water slide for children, three professional-grade tennis courts, and a fully equipped fitness center. For families, the hotel offers dedicated kids’ play areas and Shang Junior Kid activities to keep younger guests entertained. Culinary experiences at Shangri-La Surabaya are equally impressive. Guests can savor a diverse range of international and local flavors across multiple dining venues. From elegant fine-dining restaurants serving expertly crafted Asian and Western dishes to casual cafes and vibrant bars offering refreshing cocktails and light snacks, there is something to satisfy every palate. The hotel also provides 24-hour in-room dining, allowing guests to enjoy gourmet meals in the comfort and privacy of their rooms. A sumptuous Jamoo buffet breakfast is served daily, featuring both local and international classics, all made with fresh, high-quality ingredients. Enjoy everything from tropical fruits, fresh-baked breads, and eggs cooked to order, to regional speciaties, and healthy options like whole grains, low-fat dairy, and gluten-free choices- perfect for a balanced, nourishing start. The hotel’s attentive staff ensures a seamless stay with services such as express check-in and check-out, and concierge assistance. Business travelers will appreciate the comprehensive meeting and event facilities, equipped with modern audiovisual technology and supported by professional event planners. Convenient amenities include free onsite parking and an airport shuttle is provided for a surcharge. Whether visiting Surabaya for business, leisure, or a family vacation, Shangri-La Surabaya offers a refined sanctuary where luxury meets warm Indonesian hospitality, promising an unforgettable experience in one of Indonesia’s dynamic cities.

Very good location

4.3

Jl. Mayjen Sungkono No.120, Surabaya, 60256, Indonesia|2.01 km from city center

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

6 years old and over

$36 (IDR605,000) per person per night

Cots

5 years old and under

Free

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast options

Western-style breakfast, Chinese-style breakfast, Japanese-style breakfast, American-style breakfast, Asian-style breakfast, Continental breakfast, Gluten-free breakfast, Halal breakfast, Italian-style breakfast, Vegetarian breakfast

Breakfast price

$24 (≈IDR 393,250)/person

Breakfast times

06:00–11:00 from Saturday to Sunday, 06:00–10:00 from Monday to Friday

Important information from the hotel
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Children’s Meal Policy for All Shangri-La Circle Members When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logocard logocard logocard logo

Shangri-La Surabaya: FAQs

Yes, Shangri-La Surabaya does have a restaurant.
At Shangri-La Surabaya, you can check in from 14:00, and you'll need to check out before 12:00.
Yes, there is parking available at Shangri-La Surabaya.
Shangri-La Surabaya is 2.0 km away from Surabaya city center.
Shangri-La Surabaya is in Surabaya, Indonesia and is 2.0 km away from Surabaya city center.