Na Balam Beach Hotel & Villas

8.0
Very Good (901)

15.20km from city center

Room options

Location

9.1

Great location

Tons of shopping. Restaurants close to. Amazing location.

Reviews

Provided by TrustYou

8.0
Very GoodBased on 901 reviews

Good beach hotel. Close to the beach with many options for eating and drinking. Beautiful beach.

8.0
Very GoodBased on 901 reviews

Spacious rooms. Beach nearby.

Excellent beach hotel

Top 1% in city

Great romantic hotel

Top 19% in city

Location
9.1

Great location

Tons of shopping. Restaurants close to. Amazing location.

Beach
8.8

Beautiful beach

Beautiful soft sand. Beautiful North Beach. Great location on the beach.

8.0
Very GoodBased on 901 reviews

Good beach hotel. Close to the beach with many options for eating and drinking. Beautiful beach.

8.0
Very GoodBased on 901 reviews

Spacious rooms. Beach nearby.

Service
7.0

Fantastic service

Excellent yoga instructor. Staff helped us. Wonderful waiters.

Room
5.1

Room is all right

Excellent ac. No curtain. Toilet didn't flush.

Breakfast
4.8

Breakfast can be improved

Also quite basic selection of eggs. Ridiculous breakfast. Breakfast was not included.

Value
4.6

Value for money could be better

Beach club is good but a little pricey. Large fee. Hotel is very expensive.

Cleanliness
4.2

Could use a good cleaning

Room to be cleaned. Hotel is full of bedbugs.

WiFi
1.5

Complaints about WiFi

WiFi patchy. WiFi doesn’t work. No WiFi on the pool side.

Good to know

Check in from:
15:00
15:00
Check out before:
12:00
12:00

Hotel description

With a stay at Na Balam Beach Hotel & Villas in Isla Mujeres, you'll be on the beach, steps from Norte Beach and a 4-minute drive from Garrafon Natural Reef Park. Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Child

Please refer to the policies of your selected room for more details. Extra beds are not available.

Pet

Pets are not allowed.

Amenities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

General

Garden, Laundry, WiFi, Wedding facilities, Multilingual staff, Non-smoking, Safe deposit box

Parking & Transportation

Airport Shuttle, Shuttle service, Parking, Car rental

Health & Fitness

Pool, Diving, Bicycle rental

Leisure

Beach umbrellas, Spa, Private beach, Library, Massage

Internet

Internet access, WiFi

Food & Drink

Restaurant, Bar

Policies

24-hour Front Desk Service

Services

Concierge, Room service, Currency exchange, Baby-sitting

In the rooms

Shower, Air conditioning, Balcony, Safe deposit box

Business

Meeting facilities

Rates from all sites

Total price for 1 night, 2 guests, 1 room