Please inform Hotel Santiago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Please note that parking is available upon request. The hotel cannot guarantee the availability of parking spaces. Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost. Please note that for payments with credit card will only be accepted on site, the card holder will be required to present the card at the time of check in. The limit for check in is 18:00 hrs. Please inform Hotel Santiago in advance of your expected arrival time if you plan to arrive later, otherwise your reservation will be canceled after the time limit.. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.