Casa Francisco

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Fast facts

Check in from:
3:00 PM
Check out before:
12:00 PM
Pets
Pets not allowed

Amenities

WiFi
Parking
Air conditioning
Airport Shuttle
Pool
Fitness Center

More about Casa Francisco

Casa Francisco

A stay at Casa Francisco Cuernavaca places you in the heart of Cuernavaca, within a 5-minute drive of Chapultepec Ecological Park and Juan Soriano Museum. This family-friendly hotel is 1.4 mi (2.3 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and 1.5 mi (2.3 km) from Teopanzolco Archaeological Zone. Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a television in a common area. Enjoy international cuisine at Primavera, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cuernavaca? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite. Make yourself at home in one of the 100 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Reviews from
ExpediaHotels.comTripadvisorTrip.com
Mentioned by travelers
Family traveler

Comment: May 6, 2026

Stayed in: May 2026

Convenient, practical, clean Hotel for short stays

This Hotel is practical, clean and convenient. Our family stayed in ejecutive room, which we found a bit small, but it was only to sleep so it didnt matter much. I can say the Hotel is VERY CLEAN in the room, common areas, nice maintained gardens, clean resraurant and toilets. However we experienced some little issues like the water sink tab was broken (they fixed it), the pool seats were broken. Pools are small, so with a busy hotel the pools become super busy. I would say is a option to stay if you need a night or two if you have an event. Maybe to spend the day is a bit small. People at the restaurant and the pool super friendly. The check in girl was not in her best and deliver the info Like a recording machine.
Family traveler

Comment: Aug 18, 2026

Stayed in: Aug 2026

This hotel will find every way to mistreat you.

They told me that if they gave me the room at 2pm they would charge me 400 pesos more because check-in is at 3pm.
And they literally made me wait until 3 o'clock on the dot because I arrived at the front desk at 2:50 and they told me in 5 minutes.
We called for room service and they told me there wasn't any, only a buffet, and that I had to go down (I have an injured foot).
We went down to the buffet and they told us again that we couldn't because we weren't part of the event and there are only snacks for lunch.
Seriously, can I only eat snacks if I am a guest in the most expensive room?
The treatment is terrible, the employees say no to everything, and if you are hungry, they are going to fill you up with fries and ketchup.
Run, run far away from this hotel option if you can.

Hotel response

Comment: Aug 25, 2026

Hola Gloria,
Lamentamos que su experiencia no haya cumplido con sus expectativas.
Respecto al check-in, nuestro horario de entrega de habitaciones es a partir de las 15:00 hrs. El acceso anticipado está sujeto a disponibilidad y tiene un costo adicional, por lo que lamentamos si esta información no fue comunicada con suficiente claridad.
En cuanto al servicio de alimentos, lamentamos especialmente la confusión que se generó durante su estancia y que las alternativas disponibles en ese momento no hayan sido adecuadas para sus necesidades. Revisaremos internamente tanto la información proporcionada como la atención brindada, ya que buscamos que nuestros huéspedes tengan claridad sobre los servicios disponibles.
Agradecemos que nos comparta su experiencia, ya que nos permite identificar aspectos que debemos mejorar.
Saludos,
Equipo de Casa Francisco
Family traveler

Comment: Aug 2, 2026

Stayed in: Aug 2026

The hotel has a very pleasant atmosphere thanks to everyone!!! The pool is super warm!!!

Excellent service from Leonardo and Karina at the restaurant, from Bere at the front desk, and outside, Joel was helpful and attentive!!!!
Family traveler

Comment: Aug 2, 2026

Stayed in: Aug 2026

We were very happy

First time, it is very comfortable, very clean, the water is nice and warm, the food is very delicious, and of course. Bere and Joel were super attentive and helpful, and Karina, Leo, and Adalberto in the restaurant were very pleasant and tireless the whole time.
Family traveler

Comment: Aug 2, 2026

Stayed in: Aug 2026

Warmth

Excellent service from all the staff, especially the service from Ms. Liv and the head waiter Mr. Rodolfo, and I was very pleased that they do have heated water here.

Excellent location

4.5

C. Cnel. Ahumada 203, Lomas del Mirador, Cuernavaca, 62450, Mexico|2.12 km from city center

Check in and check out

Check in from:

3:00 PM

Check out before:

12:00 PM

Good to know

Pets

Pets not allowed

Extra beds

Please contact the hotel for details about adding extra beds.

Casa Francisco: FAQs

Casa Francisco is 2.1 km away from Cuernavaca city center.
Casa Francisco is in Cuernavaca, Mexico and is 2.1 km away from Cuernavaca city center.
Yes, there is parking available at Casa Francisco.
Yes, Casa Francisco does have a restaurant.