Hotel Carvallo

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Fast facts

Check in from:
3:00 PM
Check out before:
12:00 PM
Breakfast
Breakfast available
Pets
Pets allowed with an extra charge
Children
Children are welcome at this hotel

Amenities

WiFi
Parking
Airport Shuttle
24-hour Front Desk Service
Restaurant
Non-smoking

More about Hotel Carvallo

Hotel Carvallo

Hotel Boutique Carvallo offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Cuenca. Visitors can take advantage of the accessible parking options directly at the hotel.Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Each accommodation at Hotel Boutique Carvallo is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At Hotel Boutique Carvallo, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Begin your holiday on a high note. At Hotel Boutique Carvallo, your mornings are greeted with a delightful, free breakfast.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Indulge in the numerous pursuits available at Hotel Boutique Carvallo. Unwind after your day by exploring the salon and find warmth and relaxation.

Reviews from
Tripadvisor
Mentioned by travelers
Family traveler

Comment: May 7, 2026

Stayed in: May 2026

Best Boutique Hotel in the Historic Center

The best Boutique Hotel in Cuenca, the super spacious rooms, personalized attention, exquisite breakfast.
Thank you very much to Daniela who was watching us the whole time
Family traveler

Comment: Jan 29, 2026

Stayed in: Jan 2026

A flawless experience from start to finish

My stay at the hotel was totally excellent. From the first moment we were greeted with a warm welcome, the very friendly staff from my reservation to my departure, all willing to help in what we needed.
The super comfortable and well-kept facilities, and your breakfast fully complete, we are very satisfied with the level of service they provide
Thank you for the service and first class care you give:)
Couple

Comment: Jan 20, 2026

Stayed in: Jan 2026

Colonial hotel

Comfortable hotel, the spaces are spacious and clean. The very friendly and willing staff help , notice that some areas are being remodeled, giving a better experience for those who stayed at this boutique hotel.
Family traveler

Comment: Jan 15, 2024

Stayed in: Jan 2024

Terrible Experience with Manager at Hotel Carvallo

I stayed at Hotel Carvallo from January 11th to 12th. My family had been staying there for two nights already, and everything was going well until it came time to settle the bill. The hotel needed to refund us for a night we hadn't used. When the receptionist calculated the refund, he mentioned that he had received instructions to deduct the commission charged by the hotel for managing the credit card payment. This seemed odd to me, as these costs are typically borne by the hotel, especially considering that we had also made a cash payment deposit.
Later, he indicated that the amount they were going to deduct corresponded to the commission for the total credit card payment, not just for one of the eight nights we had reserved. I requested to speak with the person in charge. This is when the hotel manager, Mr. Luis Meneses, attended to me—a completely rude and discourteous individual who aggressively tried to impose his viewpoint. When I explained that they shouldn't charge us the commission for the entire payment but only for the night they were refunding, he eventually understood. He simply wrote down the refund amount on a piece of paper, turned around in silence, and walked away. There were no apologies, especially to my elderly parents who were horrified by how the gentleman spoke to me.
I understand that billing mistakes can happen, but I believe that the attitude of individuals dealing with customers should always be courteous and polite. This incident, coupled with Mr. Meneses' behavior, left a negative impression on our overall experience at Hotel Carvallo. I hope that the management takes this feedback constructively to improve customer service in the future.
Couple

Comment: Aug 12, 2023

Stayed in: Aug 2023

Top.

Had a large room with a window. Very quiet as it was at the back. The food was also very good. Friendly owner and staff. We were able to park our motorbike in the foyer. Good location as it is close to the city centre. Would happily stay again

Excellent location

4.7

Gran Colombia 9-52 Y Padre Aguirre, Cuenca, 010150, Ecuador|2.5 km from city center

Check in and check out

Check in from:

3:00 PM

Check out before:

12:00 PM

Good to know

Children

Children are welcome at this hotel

Extra beds

from 13 to 17 years old

$20 per person per night

Cots

2 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast options

American-style breakfast

Breakfast price

$8/person

Important information from the hotel
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please inform Hotel Carvallo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logocard logo

Cash

Hotel Carvallo: FAQs

Hotel Carvallo is 2.5 km away from Cuenca city center.
Hotel Carvallo is in Cuenca, Ecuador and is 2.5 km away from Cuenca city center.
At Hotel Carvallo, you can check in from 3:00 PM, and you'll need to check out before 12:00 PM.
Yes, there is parking available at Hotel Carvallo.
Yes, Hotel Carvallo does have a restaurant.