Please inform Valmer Resort and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please note guests are required to show a photo ID and credit card upon check-in. The credit card holder needs to be present and the credit card must match the one used to guarantee the booking. Kindly note we will send payment link depending on the cancellation policy of the booking, to fill in the credit card details for deposit payment. Guests are requested to validate their credit card and make payment through payment link received from the hotel. On 24 December and 31 December, a Gala dinner supplement is mandatory for all guests and is included in the nightly rate for 2 adults in all double room occupancies, and for the Family Villa rate is inclusive of gala dinner for 4 adults. For children 4–11 years, the rate is EUR 25 per child and this is to be paid upon check-in as it is not added to the rate plan. Please note as from May 2024 the spa will be temporary closed for maintenance and renovation. Started since 1 August 2023, Seychelles implemented New Environmental Sustainability Levy to enhance green initiatives. Under the newly introduced levy, all visitors to Seychelles will be required to contribute on a per person/per night basis. The payment will be made directly to the hotel, ensuring a seamless and convenient process for travelers. The cost will be SCR 75 per person, per night. It is to be noted that the Levy will not be applicable to citizens and residents of Seychelles, children of 12 years and below (visitors), and crew members.